ChatYB Support

We're here to help with any app, account, login, friendship, or messaging issues.

Write to [email protected]

Frequently Asked Questions

I can't log in.

You can log in with your email, phone number, username, or nickname. If you don't receive the SMS code, check your phone number and network access.

I forgot my password.

I forgot my password. Start the reset process from this page.

Message problem

Check your internet connection, reopen the app, and try sending the message again.

I want to delete my account.

You can use the Permanent Delete Account option on your profile or open the account deletion page. Deleting an Account

When requesting support

Include your registered email address, username, device model, operating system version, and a brief description of the problem. Do not share your password or SMS code.